Processing time 7-14 days
Shipping time 5-10 business days
Mystical Vibration is NOT responsible for:
• Delays with USPS shipping
• Delays with UPS shipping
• Products that are lost or damaged in the mail. The US Postal Service will be responsible once we ship the packages.
• Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package.
• 🚨All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.
Each shipment is insured to cover cost if incidents arise
How to File A Claim:
Send a picture of package with timestamp to andreaboykins@mysticalvibration.com (must match delivery date )
Provide brief description of issue
Please allow 30 days for investigation. You will be notified via email of decision
All sales are final ! Refunds are only issued under special circumstance. (case by case matter)
Copyright © 2020 Mystical Vibrations LLC - All Rights Reserved.